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Establish long-term relationships with suppliers and customers. Provide customers with the best possible service. Establish flexible policies to meet customers' needs. Respond quickly to solve problems or get parts and/or equipment to them when they are needed.
Sell direct to customers for better prices, better service and better relations. This business philosophy has guided rm wilson through nearly five decades of distributing equipment to the mining industry. It has helped them weather the storms of change and continue to serve their coal-mining customers during 20 years of difficult times for the industry.
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